Hosted Solutions

ADEL’s hosted solutions improve business processes and enhance corporate productivity for inbound and outbound voice communications with customers, partners and employees.

Hosted contact centers are appealing to a growing number of companies. Hosting allows contact centers to access technology over the internet versus licensing software, purchasing hardware, building infrastructure, and dedicating IT resources to implementing, maintaining, and upgrading the technologies. That can mean plenty of cost savings and flexibility.

While the hosted model works well for many organizations, if your organization has any of the following situations, you are most likely to reap its full benefits:

• You require advanced functionality but have a limited budget.
• You have outgrown existing applications and systems .
• You have an immediate need or very limited timeframe for implementation.
• You have limited or no IT resources to install and maintain a software/hardware based system .
• You have a geographically dispersed user base or agents and do not want to have or want to create an unnecessary support infrastructure.
• You have a short-term or seasonal need for a system or application.
• You want to try out an application to be sure that it works and adds the expected value before making the large investment.
• You want to maximize your possibilities to maintain operations through various business continuity and disaster recovery scenarios.
  

ADEL’s Hosted Solutions Include:

Case Studies from Aizan Technologies:

• A large Canadian call centre agency collecting overdue loans wins big
• Online pharmacy uses Aizan's solutions to increase productivity
• Retailer increases sales, improves quality of service and reduce costs
• Warranties are delivered faster - increased customer satisfaction

For more information, please contact us:

Toll Free: 1-877-225-8923 | Email: info@adelsolutions.com