Disaster Recovery & Business Continuity Solutions
From emergency voice broadcasts for clients and employees, to voice traffic re-routing and fail-over using network-level “on-demand” call management and processing features, ADEL delivers the best-in-class carrier-grade disaster recovery and business continuity solutions for voice communications. ADEL’s Disaster Recovery Solutions will allow your organization to ensure voice communications no matter the scenario your company is faced with:
- Telco Equipment Failure
- Customer Equipment (PBX, ACD, etc.) Failure
- Power Failure
- Limited or no access to facilities
- Pandemics
- Weather / Geographical disaster scenarios
Within seconds, our hosted platform is always on and ready to take your calls. Your voice traffic can be redirected to backup facilities, lines, and resources which are equipped to handle your calls*.
ADEL’s Disaster Recovery Solutions Include:
- Protector - Virtual Contact Centre
- Protector - Call Allocator
- Emergency Info-Line
- Emergency Enhanced Messaging Application
*customer provided
For more information, please contact us:
Toll Free: 1-877-225-8923 | Email: info@adelsolutions.com